345db Terms and Conditions
Please read these terms and conditions carefully before using the 345db platform — this is the legal agreement between you and us.
Table of Contents
Introduction
These terms and conditions ("Terms") form a legal agreement between the 345db platform and its users. By using the 345db website, mobile platform, or any of its services, you are considered to have agreed to these Terms.
345db is a secure and reliable online gaming and betting platform built specifically for players in Bangladesh. We are committed to ensuring SSL encryption, fair play principles, and responsible gaming.
If you use the platform without reading or understanding these Terms, you will be solely responsible for any issues that arise. If you have any questions, please contact our 24/7 live chat support.
General Terms
1.1 — Eligibility and Applicability
To use 345db services, users must meet the following conditions:
- You must be at least 21 years of age.
- Access is not permitted from countries or regions where online gaming is prohibited by law.
- All information provided at the time of registration must be accurate and truthful.
- Each person may open only one account.
1.2 — Language and Culture of Service
345db provides services in Bengali for players in Bangladesh. Our 24/7 live chat support is operated in Bengali. In the event of any dispute or ambiguity, the decision of 345db shall be considered final.
2 — Account Registration and Verification
Providing accurate personal information is mandatory when creating an account on 345db. An account opened with incorrect information may be closed at any time and funds may be forfeited.
- One person, one account: Multiple accounts from the same person, household, or device are prohibited.
- Account transfer prohibited: You may not allow anyone else to use your account.
- Password security: It is the user's responsibility to ensure the security of their account.
- Verification: 345db may request identity verification when necessary.
If any suspicious activity is detected, the account may be temporarily suspended. In such cases, our support team will contact you.
Deposit and Withdrawal Policy
3.1 — Deposit Terms
The following policies apply when depositing funds to 345db:
- Minimum deposit: ৳500 (for all methods).
- Accepted methods: bKash, Nagad, Rocket, Upay.
- Deposits must be made only from your own account — use of third-party accounts is strictly prohibited.
- After a successful deposit, funds will be automatically added to your gaming balance.
- If a deposit is delayed due to a technical issue, please contact support.
3.2 — Withdrawal Terms
The following conditions apply when withdrawing winnings:
- Minimum withdrawal: ৳500.
- Processing time: Requests are generally processed within 10 to 45 minutes.
- Withdrawals can only be made using the same method used for the deposit.
- To withdraw bonus balance, the specified wagering requirements must be met.
- Large withdrawal amounts may be delayed if verification has not been completed.
4 — Bonuses and Promotional Offers
To enjoy 345db bonus offers, the following conditions must be followed:
- Welcome bonus: 100% bonus on first deposit, up to ৳20,000.
- Wagering requirement: To withdraw bonus funds, the total of deposit plus bonus must be wagered 10 times.
- Bonuses are usable only on specified games — details will be stated in each offer's description.
- Bonuses used across multiple accounts or for the benefit of others will be cancelled.
- If bonus abuse is suspected, the account may be reviewed.
- 345db reserves the right to change the terms and duration of any promotional offer.
4.2 — VIP and Cashback Program
The 345db VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
Tier advancement criteria are determined based on regular gaming activity. Specific conditions apply for cashback withdrawal.
Games and Betting Rules
5.1 — Gaming Policy
All games on 345db are operated under fair play principles. The outcome of each game is determined through a neutral random number generation (RNG) system. No game outcome is predetermined.
- If a game remains incomplete due to a technical error, 345db reserves the right to cancel that round.
- 345db will not be responsible for losses caused by network disconnection.
- Incorrect payouts displayed due to a system error may be cancelled.
5.2 — Sports Betting Policy
The following rules apply to all sports betting including cricket, football, and kabaddi:
- Once a bet is accepted, no refund will be given unless the match is cancelled.
- If a match is abandoned or incomplete, bets will be settled according to specific rules.
- For live betting, only bets placed before the market closes will be counted.
- The decision of 345db on odds changes is final.
6 — Prohibited Activities
The following activities are strictly prohibited on 345db and will result in permanent account closure:
- Fraud and deception: Any kind of fraudulent activity.
- Bonus abuse: Attempting to gain benefits by circumventing bonus terms.
- Money laundering: Using the platform to clean illegally obtained funds.
- Automation: Use of bots, scripts, or any other automated software.
- Hacking: Attempting to breach the platform's security systems.
- Collusion: Gaining an advantage by using multiple accounts.
If such activity is suspected, 345db may immediately freeze the account and notify the relevant authorities.
Privacy and Security
7.1 — Data Protection
345db places the highest importance on protecting users' personal information. Our SSL encryption system keeps all transactions and communications secure.
- Personal information is not sold or transferred to third parties.
- Information may be shared with authorities when required to meet legal obligations.
- For more details, please read our Privacy Policy.
7.2 — Cookies and Technology
345db uses cookies and similar technologies to improve the quality of its service. By continuing to use the platform, you are considered to have consented to this use.
8 — Responsible Gaming
345db believes in responsible gaming. We want every one of our players to enjoy gaming in a healthy way.
- Set a budget: Plan a budget within your own means.
- Set limits: It is possible to set deposit, bet, and loss limits on 345db.
- Voluntary break: You can suspend your account for a set period of time if needed.
- Permanent self-exclusion: If you have a gaming addiction, there is an option to permanently close your account.
To learn more about responsible gaming, please read our Responsible Gaming page.
Account Closure and Changes to Terms
9 — Account Closure Policy
345db may close or suspend any account in the following situations:
- If these terms and conditions are violated.
- If evidence of fraudulent activity is found.
- If the account has been inactive for an extended period (more than 12 months).
- If the user requests it themselves.
- Due to legal obligations.
Upon account closure, any remaining balance will be returned, unless a prohibited activity has been proven. If a user wishes to close their own account, they must contact support.
10 — Changes to Terms
345db reserves the right to change, amend, or update these terms and conditions at any time. Users will be given as much advance notice as reasonably possible for significant changes.
- Updated terms will take effect from the time they are published on the website.
- Continued use of the platform after a change is made will be considered as acceptance of the new terms.
- You have the option to close your account if you do not agree to the new terms.
10.2 — Limitation of Liability
345db is not responsible for any losses caused by technical errors, third-party service failures, or the user's own negligence. Use of the platform is entirely at the user's own risk.
11 — Contact & Dispute Resolution
For any dispute or complaint, please contact our support team first. We always try to resolve issues in a friendly manner.
- Live Chat: 24/7 instant support in Bengali.
- Email: [email protected]
If the issue cannot be resolved through support, accepting the final decision of the 345db authority is the only option. These terms and conditions will be interpreted in accordance with the laws of Bangladesh.
Have a question?
If you have trouble understanding anything in these terms and conditions, or have any questions, please contact our 24/7 live chat support — you will receive instant assistance in Bengali.
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