Frequently Asked Questions
345db FAQ — All Answers in One Place
From opening an account to claiming bonuses, from bKash deposits to quick withdrawals — find detailed answers to all common questions about 345db right here.
345db is a reliable platform for online gaming enthusiasts in Bangladesh. We know that both new and experienced players have many questions in mind. That is why on this FAQ page we have put together detailed questions and answers covering five key topics: account registration, deposits and withdrawals, games and gameplay, bonuses and promotions, and safety and responsible gaming. Browse the sections below and go directly to the answer you need.
Account and Registration
Opening and Managing Your Account
To open an account at 345db, you need an active mobile number and accurate personal details. Enter your name, date of birth, email, and password in the registration form. Please note that 345db is only for those aged 21 and above. Once registration is complete, you can log in and start playing right away.
No, only one 345db account is allowed per user. Creating multiple accounts may result in all accounts being closed and any deposited balance being forfeited. If you have trouble logging in, contact our 24/7 live chat support directly.
Click the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number or email address. Use that code to set a new password. The entire process takes just a few minutes. If you still have trouble, let us know via live chat.
345db may require account verification before large withdrawals. In that case, a copy of your national ID card or passport will be requested. This process ensures the security of your account and helps prevent fraud. Verification is usually completed quickly.
Yes, 345db is fully mobile-friendly. Visit the 345db Login page from any Android or iOS browser to log in easily. The site automatically adjusts to your screen size, so there is no need to download a separate app.
Deposits and Withdrawals
Depositing and Withdrawing Money
345db currently supports four active payment methods: bKash, Nagad, Rocket and Upay. You can deposit any amount starting from a minimum of ৳500 through all of these mobile banking methods. Debit or credit card support is not available at this time, but the methods above are the fastest and most secure options in Bangladesh.
Money deposited from bKash, Nagad, Rocket, or Upay is generally added to your 345db wallet instantly. Occasionally it may take a few minutes due to network issues. If it takes more than 30 minutes, take a screenshot of the transaction and contact live chat.
The minimum limit for both deposits and withdrawals at 345db is ৳500. This applies to all payment methods — bKash, Nagad, Rocket, and Upay. No transaction below ৳500 will be processed.
After a withdrawal request from 345db is approved, the money generally reaches your mobile banking account within 10 to 45 minutes. Every effort is made to maintain this timeframe even on weekends or during busy periods. If you have to wait more than 45 minutes, please inform support.
345db does not charge any processing fee of its own for deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may apply a small charge according to their own policies. Please check the terms and conditions of the relevant mobile banking service before making a transaction.
The conditions for withdrawals through Nagad are the same as other methods — a minimum of ৳500 and a processing time of 10 to 45 minutes. It is considered safer to withdraw to the same Nagad number used for the deposit. If your account is active, there should be no complications.
Games and Gameplay
Games and Gameplay
To bet on a BPL or any cricket match, log in to 345db and go to the cricket section. Choose your preferred match from the list of ongoing and upcoming matches, select a market (match winner, top batter, etc.), and enter the bet amount. Verify the odds carefully before confirming your bet, as bets cannot be changed once the match has started.
RTP, or Return to Player, is the theoretical average payout rate of a game, calculated over millions of spins or rounds. It does not guarantee any return in a single session or over a short period of play. Each spin is independent and is powered by RNG (Random Number Generator) technology. All games at 345db ensure fair play.
Yes, Spribe's Aviator is available at 345db. In this game, a plane gradually climbs higher and the multiplier keeps increasing. You need to "Cash Out" before the plane flies away. If you withdraw your bet at the right moment you make a profit, otherwise the entire bet is lost. It is a game of skill and focus.
Yes, the live casino section of 345db works fully in a mobile browser. Live games from Evolution Gaming and Ezugi can be enjoyed easily on a smartphone. For the best experience, use a stable internet connection and keep your browser updated to the latest version.
Bonuses and Promotions
Bonuses & Promotions
Open a new account at 345db and make your first deposit of ৳500 or more to receive a 100% match bonus, up to ৳20,000. That means if you deposit ৳10,000, another ৳10,000 is added as a bonus. To withdraw your bonus funds, you must complete a 10x wagering requirement on the original bonus amount.
The wagering requirement is the number of times you must play through your bonus funds before you can withdraw them. For the 345db welcome bonus, this is 10x. For example, if you receive a ৳5,000 bonus, you must place a total of ৳50,000 in bets before withdrawing your bonus winnings. This requirement can be met on slots, casino games, or any other approved games.
The 345db VIP program has four tiers: Bronze (up to 0.2% cashback per week), Silver (0.5%), Gold (0.8%), and Platinum (1.0%). Play regularly to move up to higher tiers and earn a better cashback rate. Higher tiers also come with a personal account manager and exclusive offers.
Based on your VIP tier, cashback is automatically calculated on your net losses each week and added to your 345db wallet on a set day. The cashback amount depends on your VIP tier — the higher you are from Bronze to Platinum, the more you get back.
If a withdrawal is requested before the wagering requirement is met, or if any terms are violated, the bonus may be cancelled. In that situation, contact 345db live chat support right away. To learn the full rules, please read the Terms & Conditions page.
Security & Responsible Gaming
Security & Responsible Gaming
Yes, 345db uses SSL encryption technology to keep all transactions and personal information secure. Your banking details are never shared with third parties. The highest level of security is ensured through a secure payment gateway and an encrypted database.
Yes, 345db is strictly for users aged 21 and above only. Age is verified at the time of registration and there is no way for minors to create an account. If there are children or teenagers in your household, keep your account password private.
Yes, 345db offers a self-exclusion feature as part of responsible gaming. To take a break for a set period, contact live chat support or visit the Responsible Gaming page. This option exists for your wellbeing and financial safety.
345db believes that gaming is for entertainment, not addiction. If you feel that gaming is having a negative impact on your life, please speak to our 24/7 live chat support. We can guide you toward setting limits, taking a break, or getting specialist help if needed.
All games at 345db use internationally certified RNG (Random Number Generator) technology, which ensures completely unbiased and unpredictable results. Games from providers such as PG Soft, Pragmatic Play, JILI, and Spribe are regularly audited by third parties. We maintain full transparency with our players.
Still have questions? Contact Support
Our expert team is by your side 24 hours a day, 7 days a week. Chat with us directly in Bengali or send us an email.
Live Chat
Instant support in Bengali, 24/7. Start a chat from any page on the site.
Email Support
[email protected] — send a detailed description of any issue you have.
Help Center
Learn more by reading the Terms & Conditions and Responsible Gaming guide.