345db Responsible Gaming —
A fun and safe gaming experience
Enjoy gaming within your limits. 345db always places your safety and wellbeing as the top priority — because responsible gaming is the foundation of real enjoyment.
What does responsible gaming mean?
Online gaming is a form of entertainment — but it only stays enjoyable when you maintain full control over your time, money, and emotions. 345db believes that responsible gaming is not just a policy, it is our commitment to every player.
Responsible gaming means you play for entertainment, not as a primary source of income. You play within a set budget and keep a clear head even after a loss. 345db provides a number of practical tools and support to help you maintain this control.
Please remember
Gaming is not the main goal of your life — it is a form of entertainment. If gaming starts to affect your daily life, family, or financial situation, seek help immediately.
Our Protection Tools
345db provides the following tools to help ensure your gaming remains safe and responsible.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period must pass, which helps prevent overspending.
Self-Exclusion
If you feel you need a break from gaming, you can lock your own account for a set period of time. This period can range from 7 days up to a permanent closure. While an exclusion is active, the account cannot be reopened.
Time-Out Feature
Playing for a long continuous stretch can be harmful. Using our time-out feature, you can take a temporary break from gaming for anywhere between 24 hours and 6 weeks. During this time your account will be completely inactive.
Bet and Loss Limits
Set a limit in advance on the maximum amount you will bet or lose in each session. When the set limit is reached, the system will automatically alert you and, if needed, end the session.
Reality Check Reminder
While you are playing, a notification will appear on screen at regular intervals reminding you how long you have been playing and how much you have spent. This keeps you aware of your actual situation.
24/7 Bangla Support
If you run into a gaming problem, speak with our Bangla-speaking support team via live chat at any time. Our trained team is always ready to guide you in the right direction.
Recognise the signs of problem gaming
If any of the following signs appear in you, it is a warning signal. Please take a break from gaming and seek support.
You feel a strong urge to return to the game repeatedly to try to recover money you have lost.
You are spending beyond your set budget and using household money for gaming.
You feel restless, irritable, or anxious when you are not gaming.
You are hiding the truth about your gaming from family, friends, or colleagues.
You have tried to stop gaming but have failed repeatedly.
Gaming is causing problems with your work, studies, or family responsibilities.
You are taking out loans or selling assets in order to game.
If these signs appear
Stop gaming immediately and get help via our 24/7 live chat. Activate your self-exclusion tool. This is not a sign of weakness — it is a brave step toward taking care of yourself.
Golden rules of responsible gaming
Set your budget in advance
Decide how much you can afford to spend before you start playing. Keep this amount set aside for entertainment only — so that even if you lose, your daily life is not affected. Deposit only the set amount via bKash, Nagad, Rocket, or Upay.
Stick to your time limits
Set aside a specific amount of time for gaming each day and follow that limit strictly. Use our reality check feature to keep yourself aware of your time.
Do not treat gaming as a livelihood
Gaming is entertainment, not a way to earn money. Winning and losing are both a normal part of gaming. Never assume you will definitely win in the next round — that way of thinking is where problems begin.
Do not play on emotion
Do not play when you are upset, angry, frustrated, or under the influence of alcohol. In these states your ability to make decisions is reduced and you are more likely to take excessive risks.
Accept your losses and do not look back
Do not place larger bets to try to recover money you have lost — this is the "chasing losses" trap and it makes things worse. Stop playing for the day and make decisions with a clear head.
Think of your family and loved ones
If gaming starts to affect your relationship with your family or loved ones, that is an important warning signal. Speak openly with your family and seek help if needed.
Protection of minors
345db strictly enforces the 21+ age requirement. We want every family to keep children and teenagers protected from online gaming.
Strictly prohibited for minors
No one under the age of 21 may open an account or play any games at 345db. Providing false information during identity verification will result in the permanent closure of the account.
- Use child-safety software on your device and block gaming sites from children's access.
- Never share your 345db account password with anyone — especially younger members of your household.
- Always log out of your account after each gaming session.
- Do not save browser passwords on shared devices.
- Have an open conversation with the children in your family about responsible gaming.
- If you have any concerns, let us know via our 24/7 live chat — we will assist you immediately.
Simple steps to get help
If you run into a gaming problem, reach out to us — support is always ready for you here.
Contact us via live chat
Share your concern through our 24/7 Bangla live chat service at any time. Our trained team will assist you with full confidentiality.
Send us an email
If you would like to discuss self-exclusion or account limits, email us directly at: [email protected] — we will respond promptly.
Activate tools yourself
Go to your account settings to activate a deposit limit, time-out, or self-exclusion at any time — it will take effect immediately.
Our commitment
345db gives the same importance to every player's mental wellbeing and financial security as it does to the gaming experience. If you ever feel that gaming is getting out of your control, talk to us — we will not judge, we will only help. Responsible gaming is the path to real enjoyment.
Enjoy safe and fun gaming
Play responsibly and explore the exciting world of games at 345db. All our game categories and support services are always open to you.